Method 2 : Run the Hardware and Devices troubleshooter and check if it helps. Note: After clean boot troubleshooting steps, follow the section 'How to reset the computer to start as usual after troubleshooting with clean boot' in the provided link to return your computer to Normal startup mode. Setting the system in a clean boot state will help to identify if any third party applications/drivers or startup items are causing the issue. Method 1 : I would suggest you to set the computer in a clean boot state and check if it helps. I do understand your concern however, follow the below suggestions and check if it helps. Thank you posting your query in Microsoft Community. ![]() ![]() ![]() This update installs the latest software for your Ricoh printer or scanner for OS X Yosemite, OS X Mavericks, OS X Mountain Lion, and OS X Lion.
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